FAQ

お問い合わせをいただく前に下記の『よくある質問』をご確認ください。

よくある質問

I found some fraying. Can I return/exchange the item?


As we prioritize design aesthetics, our products may have some fraying. For that reason, please note that we are unable to offer return/exchange citing fraying.




My order has not been delivered.


As we operate on a made-to-order basis,

please note that we require approximately three months to deliver your order.

We may take longer due to unavoidable production circumstances. We appreciate your patience.

If your order has not been delivered three months after placing order, please contact us via “Contact”.




Is this available in different sizes?


No other sizes are available at this moment.





 

FAQ

Before you make enquiries, please refer to “FAQ”.

よくある質問

I found some fraying. Can I return/exchange the item?


As we prioritize design aesthetics, our products may have some fraying. For that reason, please note that we are unable to offer return/exchange citing fraying.




My order has not been delivered.


As we operate on a made-to-order basis,

please note that we require approximately three months to deliver your order.

We may take longer due to unavoidable production circumstances. We appreciate your patience.

If your order has not been delivered three months after placing order, please contact us via “Contact”.




Is this available in different sizes?


No other sizes are available at this moment.





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